Reference Article

from Wikipedia, the free encyclopedia

Conflict resolution

Conflict resolution or conflictology is the process of attempting to resolve a dispute or a conflict.

Successful conflict resolution occurs by listening to and providing opportunities to meet each side's needs, and adequately address their interests so that they are each satisfied with the outcome.

Conflict resolution aims to end conflicts before they start or lead to verbal, physical, or legal fighting.

More common but not popular with practitioners in conflict resolution is conflict management, where Conflict is a deliberate personal, social and organizational tool, especially used by capable politicians and other social engineers.

Conflict resolution usually involves two or more groups with opposing views regarding specific issues, and another group or individual who is considered to be neutral in their opinion on the subject.

This last bit though is quite often not entirely demanded if the "outside" group is well respected by all opposing parties.

Resolution methods can include conciliation, mediation, arbitration or litigation.

These methods all require third party intervention.

A resolution method which is direct between the parties with opposing views is negotiation.

Negotiation can be the 'traditional' model of hard bargaining where the interests of a group far outweigh the working relationships concerned.

The 'principled' negotiation model is where both the interests and the working relationships concerned are viewed as important.

Note: This article excerpts material from the Wikipedia article "Conflict resolution", which is released under the GNU Free Documentation License.

See the following related content on ScienceDaily:

Related Stories

Share This

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.


Breaking News:
from the past week

In Other News

... from

Science News

Health News

Environment News

Technology News


Free Subscriptions

Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

Get Social & Mobile

Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

Have Feedback?

Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
Mobile: iPhone Android Web
Follow: Facebook Twitter Google+
Subscribe: RSS Feeds Email Newsletters
Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins