Featured Research

from universities, journals, and other organizations

Patient satisfaction scores in ER not affected by receipt of painkillers

Date:
March 27, 2014
Source:
American College of Emergency Physicians
Summary:
Factors other than receipt of painkillers -- including opiates -- in the emergency department appear to be more important to patient satisfaction, as reflected in a new analysis. In some emergency departments, physician compensation is linked to patient satisfaction scores, which can exert pressure on physicians to comply with patient requests, even if those requests are medically unreasonable.

Factors other than receipt of painkillers -- including opiates -- in the emergency department appear to be more important to patient satisfaction, as reflected in an analysis of Press Ganey® patient surveys to be published online today in Annals of Emergency Medicine ("Lack of Association between Press Ganey® Emergency Department Patient Satisfaction Scores and Emergency Department Administration of Analgesic Medications").

Related Articles


"The lack of connection between painkillers and patient satisfaction is frankly the opposite of what we expected to find," said lead study author Tayler Schwartz of Alpert Medical School at Brown University in Providence, R.I. "Our research shows that emergency physicians can administer painkillers, including opiates, based on clinical and patient factors without concern for the effect on patient satisfaction scores."

Ms. Schwartz and her team analyzed Press Ganey® patient satisfaction surveys and electronic medical records for 4,749 patients discharged from two hospitals. Of those patients, 48.5 percent received analgesic medications in the emergency department, and of the patients who received analgesics, 60.9 percent received opiates.

After controlling for different variables, researchers found no relationship between Press Ganey® emergency department patient satisfaction scores and the receipt of analgesic medications or opiate analgesics. Higher patient satisfaction scores were connected to increasing age and male gender.

In some emergency departments, physician compensation is linked to patient satisfaction scores, which can exert pressure on physicians to comply with patient requests, even if those requests are medically unreasonable.

"The majority of emergency patients are in pain and emergency physicians face multiple challenges when treating them, including pressure to get high patient satisfaction scores," said Ms. Schwartz. "If emergency physicians believe that prescribing opiates will lead to high Press Ganey® satisfaction scores, they may be conflicted about what and how much to prescribe. Our study shows that while pain relief is a factor in patient satisfaction, it is far from the most important one."


Story Source:

The above story is based on materials provided by American College of Emergency Physicians. Note: Materials may be edited for content and length.


Journal Reference:

  1. Tayler M. Schwartz, Miao Tai, Kavita M. Babu, Roland C. Merchant. Lack of Association Between Press Ganey Emergency Department Patient Satisfaction Scores and Emergency Department Administration of Analgesic Medications. Annals of Emergency Medicine, 2014; DOI: 10.1016/j.annemergmed.2014.02.010

Cite This Page:

American College of Emergency Physicians. "Patient satisfaction scores in ER not affected by receipt of painkillers." ScienceDaily. ScienceDaily, 27 March 2014. <www.sciencedaily.com/releases/2014/03/140327140103.htm>.
American College of Emergency Physicians. (2014, March 27). Patient satisfaction scores in ER not affected by receipt of painkillers. ScienceDaily. Retrieved April 1, 2015 from www.sciencedaily.com/releases/2014/03/140327140103.htm
American College of Emergency Physicians. "Patient satisfaction scores in ER not affected by receipt of painkillers." ScienceDaily. www.sciencedaily.com/releases/2014/03/140327140103.htm (accessed April 1, 2015).

Share This


More From ScienceDaily



More Health & Medicine News

Wednesday, April 1, 2015

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

7-Year-Old Girl Gets 3-D Printed 'robohand'

7-Year-Old Girl Gets 3-D Printed 'robohand'

AP (Mar. 31, 2015) — Although she never had much interest in prosthetic limbs before, Faith Lennox couldn&apos;t wait to slip on her new robohand. The 7-year-old, who lost part of her left arm when she was a baby, grabbed it as soon as it came off a 3-D printer. (March 31) Video provided by AP
Powered by NewsLook.com
Solitair Device Aims to Takes Guesswork out of Sun Safety

Solitair Device Aims to Takes Guesswork out of Sun Safety

Reuters - Innovations Video Online (Mar. 31, 2015) — The Solitair device aims to take the confusion out of how much sunlight we should expose our skin to. Small enough to be worn as a tie or hair clip, it monitors the user&apos;s sun exposure by taking into account their skin pigment, location and schedule. Matthew Stock reports. Video provided by Reuters
Powered by NewsLook.com
Soda, Salt and Sugar: The Next Generation of Taxes

Soda, Salt and Sugar: The Next Generation of Taxes

Washington Post (Mar. 30, 2015) — Denisa Livingston, a health advocate for the Diné Community Advocacy Alliance, and the Post&apos;s Abby Phillip discuss efforts around the country to make unhealthy food choices hurt your wallet as much as your waistline. Video provided by Washington Post
Powered by NewsLook.com
UnitedHealth Buys Catamaran

UnitedHealth Buys Catamaran

Reuters - Business Video Online (Mar. 30, 2015) — The $12.8 billion merger will combine the U.S.&apos; third and fourth largest pharmacy benefit managers. Analysts say smaller PBMs could also merge. Fred Katayama reports. Video provided by Reuters
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
 
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:  

Breaking News:

Strange & Offbeat Stories

 

Health & Medicine

Mind & Brain

Living & Well

In Other News

... from NewsDaily.com

Science News

Health News

Environment News

Technology News



Save/Print:
Share:  

Free Subscriptions


Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

Get Social & Mobile


Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

Have Feedback?


Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
Mobile iPhone Android Web
Follow Facebook Twitter Google+
Subscribe RSS Feeds Email Newsletters
Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins