Featured Research

from universities, journals, and other organizations

Want to improve employee engagement? Make it part of the performance management process

Date:
August 18, 2011
Source:
University of Toronto
Summary:
The performance management process should evaluate and focus on employee engagement in addition to job performance, according to a new paper.

The performance management process should evaluate and focus on employee engagement in addition to job performance, according to a paper published from the University of Toronto and University of Guelph. Engagement involves high levels of identification with one's work in terms of attention, absorption and feeling integrated in the performance of one's tasks and roles.

Related Articles


The paper's authors -- Professor Alan Saks from the University of Toronto and Professor Jamie Gruman of the University of Guelph -- contend performance management should involve an evaluation of employee engagement and that for many companies enhancing employee performance can be best achieved by changing the focus of the performance management process to a focus on the management of employee engagement.

"Many companies do not recognize the importance of employee engagement to organizational performance," says Saks. "Current approaches to increasing engagement in organizations are limited because they are not directed at individual employees and they are not part of the performance management system."

The researchers believe incorporating engagement into performance management is important for improving engagement and performance management. "Engagement helps predict job performance," says Gruman. "Employees who feel engaged in their tasks do a better job, are less likely to make mistakes, and bring more energy, dedication and vigour into their performance. There is also mounting evidence that higher levels of engagement correlate with lower turnover and less absenteeism. Thus, it makes sense to focus on employee engagement as part of the performance management process."

The paper, published by Human Resource Management Review, outlines three psychological conditions that support personal engagement:

  • Psychological meaningfulness -- associated with perception that one's role is worthwhile and valuable
  • Psychological safety -- associated with one's perception of how safe it is to bring oneself to a role without fear of damage to self-image, status or career
  • Psychological availability -- associated with the physical, emotional and psychological resources that can be brought to a role

Saks says there are concrete steps that organizations and managers can take during the performance management process to foster employee engagement. "Managers should make the changes that each employee needs to experience meaningfulness, safety and feel available to become fully engaged in their work. Some employees might need more autonomy in their work, more challenge, more input, or perhaps more support or training."

According to Saks, "Making employee engagement part of the performance management process not only makes it an on-going and constant issue rather than a once-a-year survey, it also signals to employees that it is important and the organization is committed to improving the engagement of its employees."


Story Source:

The above story is based on materials provided by University of Toronto. Note: Materials may be edited for content and length.


Journal Reference:

  1. Jamie A. Gruman, Alan M. Saks. Performance management and employee engagement. Human Resource Management Review, 2011; 21 (2): 123 DOI: 10.1016/j.hrmr.2010.09.004

Cite This Page:

University of Toronto. "Want to improve employee engagement? Make it part of the performance management process." ScienceDaily. ScienceDaily, 18 August 2011. <www.sciencedaily.com/releases/2011/08/110817135400.htm>.
University of Toronto. (2011, August 18). Want to improve employee engagement? Make it part of the performance management process. ScienceDaily. Retrieved October 25, 2014 from www.sciencedaily.com/releases/2011/08/110817135400.htm
University of Toronto. "Want to improve employee engagement? Make it part of the performance management process." ScienceDaily. www.sciencedaily.com/releases/2011/08/110817135400.htm (accessed October 25, 2014).

Share This



More Science & Society News

Saturday, October 25, 2014

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

Ebola Protective Suits Being Made in China

Ebola Protective Suits Being Made in China

AFP (Oct. 24, 2014) A factory in China is busy making Ebola protective suits for healthcare workers and others fighting the spread of the virus. Duration: 00:38 Video provided by AFP
Powered by NewsLook.com
WHO: Millions of Ebola Vaccine Doses by 2015

WHO: Millions of Ebola Vaccine Doses by 2015

AP (Oct. 24, 2014) The World Health Organization said on Friday that millions of doses of two experimental Ebola vaccines could be ready for use in 2015 and five more experimental vaccines would start being tested in March. (Oct. 24) Video provided by AP
Powered by NewsLook.com
Microsoft Riding High On Strong Surface, Cloud Performance

Microsoft Riding High On Strong Surface, Cloud Performance

Newsy (Oct. 24, 2014) Microsoft's Q3 earnings showed its tablets and cloud services are really hitting their stride. Video provided by Newsy
Powered by NewsLook.com
EU Gets Climate Deal, UK PM Gets Knock

EU Gets Climate Deal, UK PM Gets Knock

Reuters - Business Video Online (Oct. 24, 2014) EU leaders achieve a show of unity by striking a compromise deal on carbon emissions. But David Cameron's bid to push back EU budget contributions gets a slap in the face as the European Commission demands an extra 2bn euros. David Pollard reports. Video provided by Reuters
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:

Breaking News:

Strange & Offbeat Stories


Science & Society

Business & Industry

Education & Learning

In Other News

... from NewsDaily.com

Science News

Health News

Environment News

Technology News



Save/Print:
Share:

Free Subscriptions


Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

Get Social & Mobile


Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

Have Feedback?


Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
Mobile: iPhone Android Web
Follow: Facebook Twitter Google+
Subscribe: RSS Feeds Email Newsletters
Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins