Featured Research

from universities, journals, and other organizations

Want to improve employee engagement? Make it part of the performance management process

Date:
August 18, 2011
Source:
University of Toronto
Summary:
The performance management process should evaluate and focus on employee engagement in addition to job performance, according to a new paper.

The performance management process should evaluate and focus on employee engagement in addition to job performance, according to a paper published from the University of Toronto and University of Guelph. Engagement involves high levels of identification with one's work in terms of attention, absorption and feeling integrated in the performance of one's tasks and roles.

The paper's authors -- Professor Alan Saks from the University of Toronto and Professor Jamie Gruman of the University of Guelph -- contend performance management should involve an evaluation of employee engagement and that for many companies enhancing employee performance can be best achieved by changing the focus of the performance management process to a focus on the management of employee engagement.

"Many companies do not recognize the importance of employee engagement to organizational performance," says Saks. "Current approaches to increasing engagement in organizations are limited because they are not directed at individual employees and they are not part of the performance management system."

The researchers believe incorporating engagement into performance management is important for improving engagement and performance management. "Engagement helps predict job performance," says Gruman. "Employees who feel engaged in their tasks do a better job, are less likely to make mistakes, and bring more energy, dedication and vigour into their performance. There is also mounting evidence that higher levels of engagement correlate with lower turnover and less absenteeism. Thus, it makes sense to focus on employee engagement as part of the performance management process."

The paper, published by Human Resource Management Review, outlines three psychological conditions that support personal engagement:

  • Psychological meaningfulness -- associated with perception that one's role is worthwhile and valuable
  • Psychological safety -- associated with one's perception of how safe it is to bring oneself to a role without fear of damage to self-image, status or career
  • Psychological availability -- associated with the physical, emotional and psychological resources that can be brought to a role

Saks says there are concrete steps that organizations and managers can take during the performance management process to foster employee engagement. "Managers should make the changes that each employee needs to experience meaningfulness, safety and feel available to become fully engaged in their work. Some employees might need more autonomy in their work, more challenge, more input, or perhaps more support or training."

According to Saks, "Making employee engagement part of the performance management process not only makes it an on-going and constant issue rather than a once-a-year survey, it also signals to employees that it is important and the organization is committed to improving the engagement of its employees."


Story Source:

The above story is based on materials provided by University of Toronto. Note: Materials may be edited for content and length.


Journal Reference:

  1. Jamie A. Gruman, Alan M. Saks. Performance management and employee engagement. Human Resource Management Review, 2011; 21 (2): 123 DOI: 10.1016/j.hrmr.2010.09.004

Cite This Page:

University of Toronto. "Want to improve employee engagement? Make it part of the performance management process." ScienceDaily. ScienceDaily, 18 August 2011. <www.sciencedaily.com/releases/2011/08/110817135400.htm>.
University of Toronto. (2011, August 18). Want to improve employee engagement? Make it part of the performance management process. ScienceDaily. Retrieved July 25, 2014 from www.sciencedaily.com/releases/2011/08/110817135400.htm
University of Toronto. "Want to improve employee engagement? Make it part of the performance management process." ScienceDaily. www.sciencedaily.com/releases/2011/08/110817135400.htm (accessed July 25, 2014).

Share This




More Science & Society News

Friday, July 25, 2014

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

New Painkiller Designed To Discourage Abuse: Will It Work?

New Painkiller Designed To Discourage Abuse: Will It Work?

Newsy (July 24, 2014) The FDA approved Targiniq ER on Wednesday, a painkiller designed to keep users from abusing it. Like any new medication, however, it has doubters. Video provided by Newsy
Powered by NewsLook.com
Condemned Man's US Execution Takes Nearly Two Hours

Condemned Man's US Execution Takes Nearly Two Hours

AFP (July 24, 2014) America's death penalty debate raged Thursday after it took nearly two hours for Arizona to execute a prisoner who lost a Supreme Court battle challenging the experimental lethal drug cocktail. Duration: 00:55 Video provided by AFP
Powered by NewsLook.com
Bill Gates: Health, Agriculture Key to Africa's Development

Bill Gates: Health, Agriculture Key to Africa's Development

AFP (July 24, 2014) Health and agriculture development are key if African countries are to overcome poverty and grow, US software billionaire Bill Gates said Thursday, as he received an honourary degree in Ethiopia. Duration: 00:36 Video provided by AFP
Powered by NewsLook.com
China's Ageing Millions Look Forward to Bleak Future

China's Ageing Millions Look Forward to Bleak Future

AFP (July 24, 2014) China's elderly population is expanding so quickly that children struggle to look after them, pushing them to do something unexpected in Chinese society- move their parents into a nursing home. Duration: 02:07 Video provided by AFP
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:

Breaking News:
from the past week

In Other News

... from NewsDaily.com

Science News

    Health News

      Environment News

        Technology News



          Save/Print:
          Share:

          Free Subscriptions


          Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

          Get Social & Mobile


          Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

          Have Feedback?


          Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
          Mobile: iPhone Android Web
          Follow: Facebook Twitter Google+
          Subscribe: RSS Feeds Email Newsletters
          Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins