Featured Research

from universities, journals, and other organizations

Emotional intelligence predicts job performance

Date:
October 27, 2010
Source:
Virginia Commonwealth University
Summary:
Emotional intelligence is a strong predictor of job performance, according to a new study that helps settle the ongoing debate in a much-disputed area of research.

Emotional intelligence is a strong predictor of job performance, according to a new study conducted at Virginia Commonwealth University that helps settle the ongoing debate in a much-disputed area of research.

"The Relation Between Emotional Intelligence and Job Performance: A Meta-Analysis," which has been published online by the Journal of Organizational Behavior and will appear in a future issue of the journal, builds upon years of existing studies in the area of emotional intelligence, which is a measure of someone's ability to understand the emotions of themselves and others. The resulting analysis indicates that high emotional intelligence does have a relationship to strong job performance -- in short, emotionally intelligent people make better workers.

The study was conducted at the VCU School of Business by Ernest H. O'Boyle Jr., who received his Ph.D. in management at VCU and is now an assistant professor of management at Longwood University; Ronald H. Humphrey, professor of management at VCU; Jeffrey M. Pollack, who received his Ph.D. in management at VCU and is now an assistant professor of management at the University of Richmond; Thomas H. Hawver, a Ph.D. candidate in management at VCU; and Paul A. Story, who received his Ph.D. in psychology at VCU and is now a visiting professor of psychology at the College of William & Mary.

Humphrey edited a 2008 book in the field, "Affect and Emotion: New Directions in Management Theory and Research," and is the author of "Modern Leadership: Traditional Theories and New Approaches," which is forthcoming in 2011 from SAGE Publishers.

Richard Boyatzis, a professor at Case Western Reserve University and co-author of the bestselling book "Primal Leadership," said the study represented an important step forward in understanding emotional intelligence and its role in the workplace and elsewhere.

"Emotional intelligence is a field of study characterized by contradicting claims, models and methods," said Boyatzis, who has been studying emotional intelligence (EI) since 1970. "But the meta-analysis by O'Boyle, Humphrey, Pollack, Hawver and Story lends light where there has been darkness. They took an impressively comprehensive view of EI and amassed a much larger collection of studies linking EI to intelligence, personality and job performance. This will be a source of inspiration to scholars and a guide for those lost in the confusing morass of claims, critiques and posturing."

The study's authors summarized all published research in the field of emotional intelligence and used the latest statistical analysis techniques to examine the accumulated data and to control for publication bias. The study explored the three prominent testing procedures of emotional intelligence and found that each reliably predicts job performance based on empirical data.

"Emotional intelligence has attracted considerable attention in business settings as well as in the community at large, but many academic scholars dispute the legitimacy of emotional intelligence, especially some of the more exaggerated claims made about it," said Neal Ashkanasy, professor of management at the University of Queensland and editor-in-chief of the Journal of Organizational Behavior.

"By analyzing the numerous studies of emotional intelligence that have been conducted over the last decade, the authors of this article provide an evidence-based account of emotional intelligence, where it works and where it doesn't. And, most importantly, which of the various versions of emotional intelligence work the best. This will prove to be a valuable tool for academic researchers, as well as business consultants and managers."


Story Source:

The above story is based on materials provided by Virginia Commonwealth University. Note: Materials may be edited for content and length.


Journal Reference:

  1. Ernest H. O'Boyle, Ronald H. Humphrey, Jeffrey M. Pollack, Thomas H. Hawver, Paul A. Story. The relation between emotional intelligence and job performance: A meta-analysis. Journal of Organizational Behavior, 2010; DOI: 10.1002/job.714

Cite This Page:

Virginia Commonwealth University. "Emotional intelligence predicts job performance." ScienceDaily. ScienceDaily, 27 October 2010. <www.sciencedaily.com/releases/2010/10/101027153041.htm>.
Virginia Commonwealth University. (2010, October 27). Emotional intelligence predicts job performance. ScienceDaily. Retrieved September 16, 2014 from www.sciencedaily.com/releases/2010/10/101027153041.htm
Virginia Commonwealth University. "Emotional intelligence predicts job performance." ScienceDaily. www.sciencedaily.com/releases/2010/10/101027153041.htm (accessed September 16, 2014).

Share This



More Mind & Brain News

Tuesday, September 16, 2014

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

FDA Eyes Skin Shocks Used at Mass. School

FDA Eyes Skin Shocks Used at Mass. School

AP (Sep. 15, 2014) The FDA is considering whether to ban devices used by the Judge Rotenberg Educational Center in Canton, Massachusetts, the only place in the country known to use electrical skin shocks as aversive conditioning for aggressive patients. (Sept. 15) Video provided by AP
Powered by NewsLook.com
Shocker: Journalists Are Utterly Addicted To Coffee

Shocker: Journalists Are Utterly Addicted To Coffee

Newsy (Sep. 13, 2014) A U.K. survey found that journalists consumed the most amount of coffee, but that's only the tip of the coffee-related statistics iceberg. Video provided by Newsy
Powered by NewsLook.com
'Magic Mushrooms' Could Help Smokers Quit

'Magic Mushrooms' Could Help Smokers Quit

Newsy (Sep. 11, 2014) In a small study, researchers found that the majority of long-time smokers quit after taking psilocybin pills and undergoing therapy sessions. Video provided by Newsy
Powered by NewsLook.com
'Fat Shaming' Might Actually Cause Weight Gain

'Fat Shaming' Might Actually Cause Weight Gain

Newsy (Sep. 11, 2014) A study for University College London suggests obese people who are discriminated against gain more weight than those who are not. Video provided by Newsy
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:

Breaking News:
from the past week

In Other News

... from NewsDaily.com

Science News

Health News

    Environment News

      Technology News



      Save/Print:
      Share:

      Free Subscriptions


      Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

      Get Social & Mobile


      Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

      Have Feedback?


      Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
      Mobile: iPhone Android Web
      Follow: Facebook Twitter Google+
      Subscribe: RSS Feeds Email Newsletters
      Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins