Featured Research

from universities, journals, and other organizations

Why our ways of coping with email do not work

Date:
January 9, 2014
Source:
British Psychological Society (BPS)
Summary:
Many of those strategies that we thought were serving us well in dealing with emails at work can actually have negative consequences for our well-being or efficiency.

Many of those strategies that we thought were serving us well in dealing with emails at work can actually have negative consequences for our well-being or efficiency.

Related Articles


That is the conclusion of research presented today, Thursday 9 January 2014, by Dr Emma Russell from Kingston Business School at the Annual Conference of the British Psychological Society’s Division of Occupational Psychology in Brighton. Dr Russell’s research is sponsored by the Richard Benjamin Trust.

Dr Russell conducted in-depth interviews with 28 email users and then compiled a list of 88 strategies. She found that many strategies have both positive and negative repercussions for users, depending on what goals are being sought.

For example ‘having email alerts switched on and responding to email on alert’ can have positive benefits if one want to show concern to others – i.e. their email partner. However, it may have negative repercussions in terms of feeling in control, or maintaining a sense of positive well-being.

The most maligned reported strategies were for ‘completely ignoring an email message’, ‘engaging in email-ping-pong’, ‘responding to email out-of-hours in the normal way’, ‘asking for read receipts’, ‘using automated rules, codes and labels to organise email’ and ‘absent-presence’ (dealing with email when in company).

Dr Russell says: “This research reminds us that even though we think are using adaptive and functional strategies for dealing with our email at work, many of these strategies can be detrimental to other goals and the people that we work with.”


Story Source:

The above story is based on materials provided by British Psychological Society (BPS). Note: Materials may be edited for content and length.


Cite This Page:

British Psychological Society (BPS). "Why our ways of coping with email do not work." ScienceDaily. ScienceDaily, 9 January 2014. <www.sciencedaily.com/releases/2014/01/140109003909.htm>.
British Psychological Society (BPS). (2014, January 9). Why our ways of coping with email do not work. ScienceDaily. Retrieved January 25, 2015 from www.sciencedaily.com/releases/2014/01/140109003909.htm
British Psychological Society (BPS). "Why our ways of coping with email do not work." ScienceDaily. www.sciencedaily.com/releases/2014/01/140109003909.htm (accessed January 25, 2015).

Share This


More From ScienceDaily



More Mind & Brain News

Sunday, January 25, 2015

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

How Technology Is Ruining Snow Days For Students

How Technology Is Ruining Snow Days For Students

Newsy (Jan. 25, 2015) — More schools are using online classes to keep from losing time to snow days, but it only works if students have Internet access at home. Video provided by Newsy
Powered by NewsLook.com
Weird Things Couples Do When They Lose Their Phone

Weird Things Couples Do When They Lose Their Phone

BuzzFeed (Jan. 24, 2015) — Did you back it up? Do you even know how to do that? Video provided by BuzzFeed
Powered by NewsLook.com
Smart Wristband to Shock Away Bad Habits

Smart Wristband to Shock Away Bad Habits

Reuters - Innovations Video Online (Jan. 23, 2015) — A Boston start-up is developing a wristband they say will help users break bad habits by jolting them with an electric shock. Ben Gruber reports. Video provided by Reuters
Powered by NewsLook.com
Amazing Technology Allows Blind Mother to See Her Newborn Son

Amazing Technology Allows Blind Mother to See Her Newborn Son

RightThisMinute (Jan. 23, 2015) — Not only is Kathy seeing her newborn son for the first time, but this is actually the first time she has ever seen a baby. Kathy and her sister, Yvonne, have been legally blind since childhood, but thanks to an amazing new technology, eSight glasses, which gives those who are legally blind the ability to see, she got the chance to see the birth of her son. It&apos;s an incredible moment and an even better story. Video provided by RightThisMinute
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
 
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:  

Breaking News:

Strange & Offbeat Stories

 

Health & Medicine

Mind & Brain

Living & Well

In Other News

... from NewsDaily.com

Science News

Health News

Environment News

Technology News



Save/Print:
Share:  

Free Subscriptions


Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

Get Social & Mobile


Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

Have Feedback?


Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
Mobile iPhone Android Web
Follow Facebook Twitter Google+
Subscribe RSS Feeds Email Newsletters
Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins