Featured Research

from universities, journals, and other organizations

Why our ways of coping with email do not work

Date:
January 9, 2014
Source:
British Psychological Society (BPS)
Summary:
Many of those strategies that we thought were serving us well in dealing with emails at work can actually have negative consequences for our well-being or efficiency.

Many of those strategies that we thought were serving us well in dealing with emails at work can actually have negative consequences for our well-being or efficiency.

That is the conclusion of research presented today, Thursday 9 January 2014, by Dr Emma Russell from Kingston Business School at the Annual Conference of the British Psychological Society’s Division of Occupational Psychology in Brighton. Dr Russell’s research is sponsored by the Richard Benjamin Trust.

Dr Russell conducted in-depth interviews with 28 email users and then compiled a list of 88 strategies. She found that many strategies have both positive and negative repercussions for users, depending on what goals are being sought.

For example ‘having email alerts switched on and responding to email on alert’ can have positive benefits if one want to show concern to others – i.e. their email partner. However, it may have negative repercussions in terms of feeling in control, or maintaining a sense of positive well-being.

The most maligned reported strategies were for ‘completely ignoring an email message’, ‘engaging in email-ping-pong’, ‘responding to email out-of-hours in the normal way’, ‘asking for read receipts’, ‘using automated rules, codes and labels to organise email’ and ‘absent-presence’ (dealing with email when in company).

Dr Russell says: “This research reminds us that even though we think are using adaptive and functional strategies for dealing with our email at work, many of these strategies can be detrimental to other goals and the people that we work with.”


Story Source:

The above story is based on materials provided by British Psychological Society (BPS). Note: Materials may be edited for content and length.


Cite This Page:

British Psychological Society (BPS). "Why our ways of coping with email do not work." ScienceDaily. ScienceDaily, 9 January 2014. <www.sciencedaily.com/releases/2014/01/140109003909.htm>.
British Psychological Society (BPS). (2014, January 9). Why our ways of coping with email do not work. ScienceDaily. Retrieved July 31, 2014 from www.sciencedaily.com/releases/2014/01/140109003909.htm
British Psychological Society (BPS). "Why our ways of coping with email do not work." ScienceDaily. www.sciencedaily.com/releases/2014/01/140109003909.htm (accessed July 31, 2014).

Share This




More Mind & Brain News

Thursday, July 31, 2014

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

Dieting At A Young Age Might Lead To Harmful Health Habits

Dieting At A Young Age Might Lead To Harmful Health Habits

Newsy (July 30, 2014) Researchers say women who diet at a young age are at greater risk of developing harmful health habits, including eating disorders and alcohol abuse. Video provided by Newsy
Powered by NewsLook.com
It's Not Just Facebook: OKCupid Experiments With Users Too

It's Not Just Facebook: OKCupid Experiments With Users Too

Newsy (July 29, 2014) If you've been looking for love online, there's a chance somebody has been looking at how you're looking. Video provided by Newsy
Powered by NewsLook.com
How Your Face Can Leave A Good Or Bad First Impression

How Your Face Can Leave A Good Or Bad First Impression

Newsy (July 29, 2014) Researchers have found certain facial features can make us seem more attractive or trustworthy. Video provided by Newsy
Powered by NewsLook.com
Losing Sleep Leaves You Vulnerable To 'False Memories'

Losing Sleep Leaves You Vulnerable To 'False Memories'

Newsy (July 27, 2014) A new study shows sleep deprivation can make it harder for people to remember specific details of an event. Video provided by Newsy
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:

Breaking News:
from the past week

In Other News

... from NewsDaily.com

Science News

Health News

Environment News

Technology News



    Save/Print:
    Share:

    Free Subscriptions


    Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

    Get Social & Mobile


    Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

    Have Feedback?


    Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
    Mobile: iPhone Android Web
    Follow: Facebook Twitter Google+
    Subscribe: RSS Feeds Email Newsletters
    Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins