Featured Research

from universities, journals, and other organizations

Crazed By Consumption: Consumers Cope With The Stresses Of Shopping

Date:
June 3, 2005
Source:
University of Chicago Press Journals
Summary:
With consumption comes a cost, says a report in the June 2005 issue the Journal of Consumer Research. But, this time it is not just dollars that are at stake, it may be your mental health, too.

With consumption comes a cost, says report in the June 2005 issue the Journal of Consumer Research. But, this time it is not just dollars that are at stake, it may be your mental health, too.

Related Articles


Imagine calling a customer service phone number to discuss an overcharge on a cell phone or credit card bill. Imagine being repeatedly transferred and put on hold, with the gut-wrenching sound of lounge music in the background droning on and on like water torture. Gradually, the tension builds, your patience wearing thin and your blood boiling as you feverishly decide whether it is even worth the wait.

Sound familiar? It should. Americans cite consumption decisions as number one when it comes to everyday stress. Yet, while there is a vast literature and thousands of studies devoted to the psychology of stress and emotions, there has been very little examination of consumer behavior related to these topics. A particular void is the examination of the emotional and cognitive factors that lead to consumer-related stress, as well as the various coping mechanisms that consumers employ in stressful situations.

In his research, Adam Duhachek (Indiana University) analyzes two recent studies on the topic of consumer stress. The first study creates and tests the first known multidimensional scale of how consumers cope with stress, while the second study seeks to validate the findings of the first and to establish links between consumers' emotions and their ability to cope with stress.

In reflecting on the importance of this new exploration into consumer behavior, Duhachek explains, "our findings break conceptual ground by suggesting mechanisms behind the associations between emotions and coping..."

###

Coping: A Multidimensional, Hierarchical Framework of Responses to Stressful Consumption Episodes. Adam Duhachek. Journal of Consumer Research. June 2005.


Story Source:

The above story is based on materials provided by University of Chicago Press Journals. Note: Materials may be edited for content and length.


Cite This Page:

University of Chicago Press Journals. "Crazed By Consumption: Consumers Cope With The Stresses Of Shopping." ScienceDaily. ScienceDaily, 3 June 2005. <www.sciencedaily.com/releases/2005/06/050603062239.htm>.
University of Chicago Press Journals. (2005, June 3). Crazed By Consumption: Consumers Cope With The Stresses Of Shopping. ScienceDaily. Retrieved November 25, 2014 from www.sciencedaily.com/releases/2005/06/050603062239.htm
University of Chicago Press Journals. "Crazed By Consumption: Consumers Cope With The Stresses Of Shopping." ScienceDaily. www.sciencedaily.com/releases/2005/06/050603062239.htm (accessed November 25, 2014).

Share This


More From ScienceDaily



More Mind & Brain News

Tuesday, November 25, 2014

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

Are Female Bosses More Likely To Be Depressed?

Are Female Bosses More Likely To Be Depressed?

Newsy (Nov. 24, 2014) — A new study links greater authority with increased depressive symptoms among women in the workplace. Video provided by Newsy
Powered by NewsLook.com
Winter Can Cause Depression — Here's How To Combat It

Winter Can Cause Depression — Here's How To Combat It

Newsy (Nov. 23, 2014) — Millions of American suffer from seasonal depression every year. It can lead to adverse health effects, but there are ways to ease symptoms. Video provided by Newsy
Powered by NewsLook.com
Could Your Genes Be The Reason You're Single?

Could Your Genes Be The Reason You're Single?

Newsy (Nov. 21, 2014) — Researchers in Beijing discovered a gene called 5-HTA1, and carriers are reportedly 20 percent more likely to be single. Video provided by Newsy
Powered by NewsLook.com
Milestone Birthdays Can Bring Existential Crisis, Study Says

Milestone Birthdays Can Bring Existential Crisis, Study Says

Newsy (Nov. 21, 2014) — Researchers find that as people approach new decades in their lives they make bigger life decisions. Video provided by Newsy
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
 
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:  

Breaking News:

Strange & Offbeat Stories

 

Health & Medicine

Mind & Brain

Living & Well

In Other News

... from NewsDaily.com

Science News

Health News

Environment News

Technology News



Save/Print:
Share:  

Free Subscriptions


Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

Get Social & Mobile


Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

Have Feedback?


Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
Mobile iPhone Android Web
Follow Facebook Twitter Google+
Subscribe RSS Feeds Email Newsletters
Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins