Featured Research

from universities, journals, and other organizations

Health care IT providers need to do more to solicit user feedback

Date:
March 29, 2011
Source:
North Carolina State University
Summary:
Information technology companies need to bring in doctors and other health care stakeholders in order to ensure that new technologies and applications are actually useful to the health care system -- something which is currently fragmented at best, according to a recent article.

Information technology (IT) companies need to bring in doctors and other health care stakeholders in order to ensure that new technologies and applications are actually useful to the health care system -- something which is currently fragmented at best, according to a recent paper from North Carolina State University.

"IT enables improvements in health care processes; can engage patients and stakeholders; and provide infrastructure to share clinical and financial information more efficiently. All of these things help to make the health care system run more smoothly and cost-effectively," says Dr. Fay Cobb Payton, associate professor of information systems at NC State and co-author of the paper.

"But technology alone is not a panacea that will solve the overarching problems facing the health care system, such as difficulties in sharing medical data and ballooning health care costs," Payton says. "For example, IT can streamline processes, such as medical record-keeping, but interorganizational data sharing among clinical stakeholders is lacking and hence stands to impact clinical assessments and outcomes as well as medical decision-making."

To ensure that the IT developed for the health care system actually meets the system's needs, the authors of the paper say the IT community needs to adopt a more interdisciplinary approach to product development, design, implementation and research. The authors say bringing in interdisciplinary experts would also help ensure that IT products and applications are implemented in a way that maximizes utility for all of the stakeholders involved: patients, researchers, health care providers, public health agencies and insures, among others. To that end, Payton says IT development and implementation teams may want to include doctors, nurses, social workers and other end users -- not just IT professionals.

"The IT industry needs to solicit outside expertise continually throughout the product and application development process," Payton says. "Interdisciplinary approaches are further needed to address critical issues, such as clinical outcomes, health disparities and treatment management. IT expertise alone does not ensure the best possible product. Feedback from end users in the health care field is critical."


Story Source:

The above story is based on materials provided by North Carolina State University. Note: Materials may be edited for content and length.


Journal Reference:

  1. Fay Cobb Payton, Guy Pare, Cynthia M. Le Rouge, and Madhu Reddy. Health Care IT: Process, People, Patients and Interdisciplinary Considerations. Journal of the Association for Information Systems, 2011

Cite This Page:

North Carolina State University. "Health care IT providers need to do more to solicit user feedback." ScienceDaily. ScienceDaily, 29 March 2011. <www.sciencedaily.com/releases/2011/03/110329134256.htm>.
North Carolina State University. (2011, March 29). Health care IT providers need to do more to solicit user feedback. ScienceDaily. Retrieved April 20, 2014 from www.sciencedaily.com/releases/2011/03/110329134256.htm
North Carolina State University. "Health care IT providers need to do more to solicit user feedback." ScienceDaily. www.sciencedaily.com/releases/2011/03/110329134256.htm (accessed April 20, 2014).

Share This



More Health & Medicine News

Sunday, April 20, 2014

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

Nine-Month-Old Baby Can't Open His Mouth

Nine-Month-Old Baby Can't Open His Mouth

Newsy (Apr. 19, 2014) Nine-month-old Wyatt Scott was born with a rare disorder called congenital trismus, which prevents him from opening his mouth. Video provided by Newsy
Powered by NewsLook.com
'Holy Grail' Of Weight Loss? New Find Could Be It

'Holy Grail' Of Weight Loss? New Find Could Be It

Newsy (Apr. 18, 2014) In a potential breakthrough for future obesity treatments, scientists have used MRI scans to pinpoint brown fat in a living adult for the first time. Video provided by Newsy
Powered by NewsLook.com
Little Progress Made In Fighting Food Poisoning, CDC Says

Little Progress Made In Fighting Food Poisoning, CDC Says

Newsy (Apr. 18, 2014) A new report shows rates of two foodborne infections increased in the U.S. in recent years, while salmonella actually dropped 9 percent. Video provided by Newsy
Powered by NewsLook.com
Scientists Create Stem Cells From Adult Skin Cells

Scientists Create Stem Cells From Adult Skin Cells

Newsy (Apr. 17, 2014) The breakthrough could mean a cure for some serious diseases and even the possibility of human cloning, but it's all still a way off. Video provided by Newsy
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:

Breaking News:
from the past week

In Other News

... from NewsDaily.com

Science News

Health News

Environment News

Technology News



Save/Print:
Share:

Free Subscriptions


Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

Get Social & Mobile


Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

Have Feedback?


Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
Mobile: iPhone Android Web
Follow: Facebook Twitter Google+
Subscribe: RSS Feeds Email Newsletters
Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins