Featured Research

from universities, journals, and other organizations

Employees don't always share well with others, says new paper exposing 'knowledge hiding'

Date:
May 16, 2011
Source:
University of Toronto, Rotman School of Management
Summary:
Why isn't knowledge transfer happening more often in companies spending money on it? Maybe it's because their staff don't always want to share, new research suggests.

Why isn't knowledge transfer happening more often in companies spending money on it?

Related Articles


Maybe it's because their staff don't always want to share.

"We've had years of research in organizations about the benefits of knowledge-sharing but an important issue is the fact that people don't necessarily want to share their knowledge," says David Zweig, a professor of organizational behaviour and human resources management at the University of Toronto's Rotman School of Management and the University of Toronto at Scarborough.

His paper, published in the Journal of Organizational Behavior and co-authored with Catherine Connelly of McMaster University, Jane Webster of Queen's University, as well as John Trougakos of the Rotman School and the University of Toronto at Scarborough, is the first to name this behaviour, "knowledge hiding."

"A lot of companies have jumped on the bandwagon of knowledge-sharing," such as spending money on developing knowledge-sharing software, says Prof. Zweig. "It was a case of, 'If you build it they will come.' But they didn't come."

The paper identifies three ways employees hide what they know from co-workers: being evasive, rationalized hiding -- such as saying a report is confidential -- and playing dumb.

Why do they do it? Two big predictors are basic distrust and a poor knowledge-sharing climate within the company. Companies may be able to overcome that through strategies such as more direct contact and less e-mail communication, highlighting examples of trustworthiness, and avoiding "betrayal" incentives, like rewards for salespeople who poach each other's clients.

"If you don't work on creating that climate and establishing trust, it doesn't matter how great the software is, people aren't going to use it," says Prof. Zweig.


Story Source:

The above story is based on materials provided by University of Toronto, Rotman School of Management. Note: Materials may be edited for content and length.


Journal Reference:

  1. Catherine E. Connelly, David Zweig, Jane Webster, John P. Trougakos. Knowledge hiding in organizations. Journal of Organizational Behavior, 2010; DOI: 10.1002/job.737

Cite This Page:

University of Toronto, Rotman School of Management. "Employees don't always share well with others, says new paper exposing 'knowledge hiding'." ScienceDaily. ScienceDaily, 16 May 2011. <www.sciencedaily.com/releases/2011/05/110516075933.htm>.
University of Toronto, Rotman School of Management. (2011, May 16). Employees don't always share well with others, says new paper exposing 'knowledge hiding'. ScienceDaily. Retrieved March 6, 2015 from www.sciencedaily.com/releases/2011/05/110516075933.htm
University of Toronto, Rotman School of Management. "Employees don't always share well with others, says new paper exposing 'knowledge hiding'." ScienceDaily. www.sciencedaily.com/releases/2011/05/110516075933.htm (accessed March 6, 2015).

Share This


More From ScienceDaily



More Mind & Brain News

Friday, March 6, 2015

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

Suicide Rates Up For Young Women In U.S.

Suicide Rates Up For Young Women In U.S.

Newsy (Mar. 6, 2015) According to a report from the CDC, suicide rates among young women increased from 1994 to 2012 while rates among young men have decreased. Video provided by Newsy
Powered by NewsLook.com
Former NFL Players Donate Brains to Science

Former NFL Players Donate Brains to Science

Reuters - US Online Video (Mar. 3, 2015) Super Bowl champions Sidney Rice and Steve Weatherford donate their brains, post-mortem, to scientific research into repetitive brain trauma. Jillian Kitchener reports. Video provided by Reuters
Powered by NewsLook.com
Alzheimer's Protein Plaque Found In 20-Year-Olds

Alzheimer's Protein Plaque Found In 20-Year-Olds

Newsy (Mar. 3, 2015) Researchers found an abnormal protein associated with Alzheimer&apos;s disease in the brains of 20-year-olds. Video provided by Newsy
Powered by NewsLook.com
This Nasal Treatment Could Help Ease Migraine Pain

This Nasal Treatment Could Help Ease Migraine Pain

Newsy (Mar. 2, 2015) Researchers gave lidocaine to 112 patients, and about 88 percent of the subjects said they needed less migraine-relief medicine the next day. Video provided by Newsy
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:

Breaking News:

Strange & Offbeat Stories


Health & Medicine

Mind & Brain

Living & Well

In Other News

... from NewsDaily.com

Science News

Health News

Environment News

Technology News



Save/Print:
Share:

Free Subscriptions


Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

Get Social & Mobile


Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

Have Feedback?


Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
Mobile: iPhone Android Web
Follow: Facebook Twitter Google+
Subscribe: RSS Feeds Email Newsletters
Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins