Featured Research

from universities, journals, and other organizations

When co-workers are treated poorly: 'I feel your pain ...'

Date:
January 18, 2012
Source:
Springer
Summary:
According to a new study, workers who witness incivility towards colleagues feel negative emotions -- especially when the incivility is aimed at workers of the same sex. The work is the first to look at the relationship between employees' observations of incivility towards same gender coworkers and negative emotions.

Imagine the following scenarios: a co-worker is spoken to condescendingly, excluded from a meeting, or ignored by a supervisor. How does it make you feel? Do you feel differently depending on whether your co-worker is a man or a woman? According to a new study, workers who witness incivility towards colleagues feel negative emotions – especially when the incivility is aimed at workers of the same sex. The work, by Kathi Miner from Texas A & M University and Angela Eischeid from Buena Vista University, Iowa, is the first to look at the relationship between employees' observations of incivility towards same gender co-workers and negative emotions.

It is published online in Springer's journal Sex Roles.

Workplace incivility is commonplace and violates conventional workplace norms for mutual respect. It also displays a lack of regard for others. Although our first thoughts are likely to be for the victim of this 'abuse', it can also affect our own feelings as observers.Miner and Eischeid examined how observed workplace incivility towards female and male co-workers relates to four negative emotions - anger, demoralization, fear and anxiety - for both female and male observers. A total of 453 restaurant employees responded to an online survey examining the 'quality of life in the restaurant industry'. Analyses showed that female observers reported significantly higher levels of anger, demoralization, fear and anxiety the more they observed other female employees being treated rudely and discourteously at work, in comparison to male employees.

Demoralization was the strongest negative emotion experienced by observing women.Similarly, male observers were significantly more angry, fearful and anxious the more they observed other men being treated uncivilly at work, compared to females. Interestingly, demoralization was not a negative emotion experienced by male observers in these situations.The authors conclude: "Our results paint a complex picture about the experience of specific negative emotions in response to observed incivility toward same gender co-workers. In some cases, women are more affected (demoralized) and in others, men are more affected (angry, fearful and anxious). In both cases, witnessing incivility towards same gender co-workers can have significant affective consequences for observers."


Story Source:

The above story is based on materials provided by Springer. Note: Materials may be edited for content and length.


Journal Reference:

  1. Kathi N. Miner, Angela Eischeid. Observing Incivility toward Coworkers and Negative Emotions: Do Gender of the Target and Observer Matter? Sex Roles, 2012; DOI: 10.1007/s11199-011-0108-0

Cite This Page:

Springer. "When co-workers are treated poorly: 'I feel your pain ...'." ScienceDaily. ScienceDaily, 18 January 2012. <www.sciencedaily.com/releases/2012/01/120111134056.htm>.
Springer. (2012, January 18). When co-workers are treated poorly: 'I feel your pain ...'. ScienceDaily. Retrieved September 20, 2014 from www.sciencedaily.com/releases/2012/01/120111134056.htm
Springer. "When co-workers are treated poorly: 'I feel your pain ...'." ScienceDaily. www.sciencedaily.com/releases/2012/01/120111134056.htm (accessed September 20, 2014).

Share This



More Mind & Brain News

Saturday, September 20, 2014

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

Could Grief Affect The Immune Systems Of Senior Citizens?

Could Grief Affect The Immune Systems Of Senior Citizens?

Newsy (Sep. 19, 2014) The study found elderly people are much more likely to become susceptible to infection than younger adults going though a similar situation. Video provided by Newsy
Powered by NewsLook.com
Food Addiction Might Be Caused By PTSD

Food Addiction Might Be Caused By PTSD

Newsy (Sep. 18, 2014) New research shows that women who suffer from PTSD are three times more likely to develop a food addiction. Video provided by Newsy
Powered by NewsLook.com
Corporal Punishment on Decline, Debate Renews

Corporal Punishment on Decline, Debate Renews

AP (Sep. 16, 2014) Corporal punishment in the United States is on the decline, but there is renewed debate over its use after Minnesota Vikings running back Adrian Peterson was charged with child abuse. (Sept. 16) Video provided by AP
Powered by NewsLook.com
FDA Eyes Skin Shocks Used at Mass. School

FDA Eyes Skin Shocks Used at Mass. School

AP (Sep. 15, 2014) The FDA is considering whether to ban devices used by the Judge Rotenberg Educational Center in Canton, Massachusetts, the only place in the country known to use electrical skin shocks as aversive conditioning for aggressive patients. (Sept. 15) Video provided by AP
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:

Breaking News:
from the past week

In Other News

... from NewsDaily.com

Science News

Health News

Environment News

Technology News



Save/Print:
Share:

Free Subscriptions


Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

Get Social & Mobile


Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

Have Feedback?


Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
Mobile: iPhone Android Web
Follow: Facebook Twitter Google+
Subscribe: RSS Feeds Email Newsletters
Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins