Featured Research

from universities, journals, and other organizations

Hospital Software Improves Patient Satisfaction At Discharge From Hospital

Date:
July 17, 2009
Source:
Wiley-Blackwell
Summary:
When hospitalists use discharge communication software, patients and the outpatient doctors who carry out the care have better perceptions of the quality of the discharge process, according to new research.

When hospitalists use discharge communication software, patients and the outpatient doctors who carry out the care have better perceptions of the quality of the discharge process, according to new research published in the August issue of the Journal of Hospital Medicine.

The researchers go on to say that hospitalists are satisfied that the software works, although they find the systems more difficult to use than the paper based methods they are more familiar with.

Communication between physicians at the hospital – known as hospitalists – and primary care physicians or physicians at outpatient clinics can be a major challenge. That challenge can have major impacts on patient safety, re-admissions to the hospital and the financial well being of the healthcare system.

"We designed a computer software program to help doctors communicate with each other," said Dr. James Graumlich, Associate Professor of Medicine and Clinical Pharmacology, Chair in the Department of Medicine University of Illinois College of Medicine. "This research shows that the software can play a role in increasing the satisfaction of patients and their primary care physicians."

Part of that communication is the discharge summary, and problems occur when these are either not written, not handed on, or difficult to understand. Often patients have their first out-of-hospital appointment before the discharge notes have arrived with their primary care physician.

To assess their system, Dr. Graumlich and colleagues studied the experience of 631 patients and 70 hospitalists who had used the software between November 2004 and January 2007 in a teaching hospital in Illinois.

Compared to standard systems, computerized physician order entry (CPOE) software:

  • Increased discharge preparedness scores from 17.2 to 17.7 for patients – a small but statistically significant increase
  • Increased discharge quality scores from 16.5 to 17.2 for outpatient physicians – a small but statistically significant increase, but,
  • Decreased the "easiness" of the discharge workflow from 7.9 to 6.5 for hospitalists – a significant decrease.

"While our CPOE-based discharge software gave patients a slightly better experience as they were being discharged, we are aware that pharmacists and nurses still play a key role in the discharge process," Dr. Graumlich added. "Hospitalists need to recognize that patients benefit when these systems are used, and at the same time people building these systems need to work to solve the practical usage issues raised in our study."


Story Source:

The above story is based on materials provided by Wiley-Blackwell. Note: Materials may be edited for content and length.


Cite This Page:

Wiley-Blackwell. "Hospital Software Improves Patient Satisfaction At Discharge From Hospital." ScienceDaily. ScienceDaily, 17 July 2009. <www.sciencedaily.com/releases/2009/07/090717090831.htm>.
Wiley-Blackwell. (2009, July 17). Hospital Software Improves Patient Satisfaction At Discharge From Hospital. ScienceDaily. Retrieved September 16, 2014 from www.sciencedaily.com/releases/2009/07/090717090831.htm
Wiley-Blackwell. "Hospital Software Improves Patient Satisfaction At Discharge From Hospital." ScienceDaily. www.sciencedaily.com/releases/2009/07/090717090831.htm (accessed September 16, 2014).

Share This



More Health & Medicine News

Tuesday, September 16, 2014

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

EU Ministers and Experts Meet to Discuss Ebola Reponse

EU Ministers and Experts Meet to Discuss Ebola Reponse

AFP (Sep. 15, 2014) The European Commission met on Monday to coordinate aid that the EU can offer to African countries affected by the Ebola outbreak. Duration: 00:58 Video provided by AFP
Powered by NewsLook.com
Despite The Risks, Antibiotics Still Overprescribed For Kids

Despite The Risks, Antibiotics Still Overprescribed For Kids

Newsy (Sep. 15, 2014) A new study finds children are prescribed antibiotics twice as often as is necessary. Video provided by Newsy
Powered by NewsLook.com
FDA Eyes Skin Shocks Used at Mass. School

FDA Eyes Skin Shocks Used at Mass. School

AP (Sep. 15, 2014) The FDA is considering whether to ban devices used by the Judge Rotenberg Educational Center in Canton, Massachusetts, the only place in the country known to use electrical skin shocks as aversive conditioning for aggressive patients. (Sept. 15) Video provided by AP
Powered by NewsLook.com
Respiratory Virus Spreads To Northeast, Now In 21 States

Respiratory Virus Spreads To Northeast, Now In 21 States

Newsy (Sep. 14, 2014) The respiratory virus Enterovirus D68, which targets children, has spread from the Midwest to 21 states. Video provided by Newsy
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:

Breaking News:
from the past week

In Other News

... from NewsDaily.com

Science News

Health News

Environment News

Technology News



Save/Print:
Share:

Free Subscriptions


Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

Get Social & Mobile


Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

Have Feedback?


Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
Mobile: iPhone Android Web
Follow: Facebook Twitter Google+
Subscribe: RSS Feeds Email Newsletters
Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins