Featured Research

from universities, journals, and other organizations

Public awareness, use of online physician rating sites studied

Date:
February 18, 2014
Source:
The JAMA Network Journals
Summary:
In a survey of a nationally representative sample of the US population, 65 percent of respondents reported awareness of online physician ratings and about one-fourth reported usage of these sites, according to a study. Survey results are outlined in a new article.

In a survey of a nationally representative sample of the U.S. population, 65 percent of respondents reported awareness of online physician ratings and about one-fourth reported usage of these sites, according to a study in the February 19 issue of JAMA.

"Patients are increasingly turning to online physician ratings, just as they have sought ratings for other products and services," according to background information in the article. "Little is known about the public's awareness and use of online physician ratings, and whether these sites influence decisions about selecting a physician."

David A. Hanauer, M.D., M.S., of the University of Michigan Medical School, Ann Arbor, Mich., and colleagues surveyed the public in September 2012 about their knowledge and use of online ratings for selecting physicians. Sixty percent (2,137/3,563) of the sample responded. Twenty-one percent of respondents were 18 to 29 years of age; 17 percent, 30 to 39 years; 18 percent, 40 to 49 years; 19 percent, 50 to 59 years; and 26 percent, 60 years or older.

Among the findings of the survey:

  • Forty percent reported that physician rating sites were "very important" when choosing a physician, although rating sites were endorsed less frequently than other factors, including word of mouth from family and friends;
  • Awareness of online physician ratings (65 percent) was lower than for consumer goods such as cars (87 percent) and non-health care service providers (71 percent);
  • Among those who sought online physician ratings in the past year, 35 percent reported selecting a physician based on good ratings and 37 percent had avoided a physician with bad ratings;
  • For those who had not sought online physician ratings, 43 percent reported a lack of trust in the information on the sites.

The authors conclude that "rating sites that treat reviews of physicians like reviews of movies or mechanics may be useful to the public but the implications should be considered because the stakes are higher."


Story Source:

The above story is based on materials provided by The JAMA Network Journals. Note: Materials may be edited for content and length.


Journal Reference:

  1. David A. Hanauer, Kai Zheng, Dianne C. Singer, Achamyeleh Gebremariam, Matthew M. Davis. Public Awareness, Perception, and Use of Online Physician Rating Sites. JAMA, 2014; 311 (7): 734 DOI: 10.1001/jama.2013.283194

Cite This Page:

The JAMA Network Journals. "Public awareness, use of online physician rating sites studied." ScienceDaily. ScienceDaily, 18 February 2014. <www.sciencedaily.com/releases/2014/02/140218163405.htm>.
The JAMA Network Journals. (2014, February 18). Public awareness, use of online physician rating sites studied. ScienceDaily. Retrieved July 29, 2014 from www.sciencedaily.com/releases/2014/02/140218163405.htm
The JAMA Network Journals. "Public awareness, use of online physician rating sites studied." ScienceDaily. www.sciencedaily.com/releases/2014/02/140218163405.htm (accessed July 29, 2014).

Share This




More Health & Medicine News

Tuesday, July 29, 2014

Featured Research

from universities, journals, and other organizations


Featured Videos

from AP, Reuters, AFP, and other news services

Deadly Ebola Virus Threatens West Africa

Deadly Ebola Virus Threatens West Africa

AP (July 28, 2014) West African nations and international health organizations are working to contain the largest Ebola outbreak in history. It's one of the deadliest diseases known to man, but the CDC says it's unlikely to spread in the U.S. (July 28) Video provided by AP
Powered by NewsLook.com
$15B Deal on Vets' Health Care Reached

$15B Deal on Vets' Health Care Reached

AP (July 28, 2014) A bipartisan deal to improve veterans health care would authorize at least $15 billion in emergency spending to fix a veterans program scandalized by long patient wait times and falsified records. (July 28) Video provided by AP
Powered by NewsLook.com
Two Americans Contract Ebola in Liberia

Two Americans Contract Ebola in Liberia

Reuters - US Online Video (July 28, 2014) Two American aid workers in Liberia test positive for Ebola while working to combat the deadliest outbreak of the virus ever. Linda So reports. Video provided by Reuters
Powered by NewsLook.com
Traditional African Dishes Teach Healthy Eating

Traditional African Dishes Teach Healthy Eating

AP (July 28, 2014) Classes are being offered nationwide to encourage African Americans to learn about cooking fresh foods based on traditional African cuisine. The program is trying to combat obesity, heart disease and other ailments often linked to diet. (July 28) Video provided by AP
Powered by NewsLook.com

Search ScienceDaily

Number of stories in archives: 140,361

Find with keyword(s):
Enter a keyword or phrase to search ScienceDaily for related topics and research stories.

Save/Print:
Share:

Breaking News:
from the past week

In Other News

... from NewsDaily.com

Science News

Health News

Environment News

Technology News



Save/Print:
Share:

Free Subscriptions


Get the latest science news with ScienceDaily's free email newsletters, updated daily and weekly. Or view hourly updated newsfeeds in your RSS reader:

Get Social & Mobile


Keep up to date with the latest news from ScienceDaily via social networks and mobile apps:

Have Feedback?


Tell us what you think of ScienceDaily -- we welcome both positive and negative comments. Have any problems using the site? Questions?
Mobile: iPhone Android Web
Follow: Facebook Twitter Google+
Subscribe: RSS Feeds Email Newsletters
Latest Headlines Health & Medicine Mind & Brain Space & Time Matter & Energy Computers & Math Plants & Animals Earth & Climate Fossils & Ruins