Retail and Services News
May 6, 2016

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More Retail and Services News
May 6, 2016

Consumers' Trust in Online User Ratings Misplaced, Says Study

Apr. 28, 2016 — The belief that online user ratings are good indicators of product quality is largely an illusion, according to a new study. The analyses show a very low correspondence between average user ratings ... read more

Apr. 25, 2016 — Open the box of that new smartphone. Oops, it feels differently from expectations based on what you'd seen. Embrace it or be disappointed? Your reaction is likely tied to your perception of the ... read more

Eco-Friendly Store Brands Are a 'Win-Win-Win Situation'

Apr. 20, 2016 — Profits for store brands can increase if companies couple ethical marketing with higher prices, new research indicates. However, the researchers also found that consumers' evaluations of store ... read more

Thrill of the Hunt Motivates Some to Buy Counterfeit Goods

Mar. 31, 2016 — People buying fake 'luxury brand' goods experience a range of psychological motivations -- including the 'thrill of the hunt' -- new research has ... read more

Businesses Who Put Customers and Employees First Flourish

Mar. 23, 2016 — Volumes have been written about successful business, political and historical leaders. A new book offers a practical guide to being the kind of leader that creates a new business, instead of ... read more

Study Examines Where, Why New York City Retailers Sell Organic Foods

Mar. 23, 2016 — A store's decision to sell organic food depends on its neighborhood demographics, and the range of organic foods offered for sale is linked to the size of the store, finds ... read more

Experts Urge UK Parliament to Take Action to Reduce Food Waste

Mar. 23, 2016 — As UK supermarkets pledge to cut food waste by 20 percent within the next decade, experts are calling on the government to take legislative action and debate the Food Waste (Reduction) ... read more

More Choice for Consumers Can Hurt the Bottom Line

Mar. 9, 2016 — Big retailers typically pack their shelves with competing versions of the same products intent on attracting a wider variety of customers and gaining market share. But new research suggests that ... read more

Outlets' Effect on Spending in Retailers' Other Stores

Feb. 23, 2016 — A researcher has investigated how adoption of a retailer’s factory outlet channel affected customers’ spending in the retailer’s traditional retail store ... read more

When in-Store Digital Displays Drive Sales -- And When They Don't

Feb. 22, 2016 — Consumers shop at different size stores for different reasons, and retailers may well wonder whether in-store digital displays for their establishments are worth the investment. New data from a study ... read more

Diet Soda and Fries, Please

Feb. 18, 2016 — New research aims to untangle the apparent disconnect between stated health concerns and actual food purchases. Researchers found evidence of significant balancing behavior across product categories ... read more

Benevolence Can Boost Buying at the Luxury Counter

Feb. 17, 2016 — Co-branding with charitable causes at the point of sale can help persuade buyers to purchase luxury products, new research indicates, upending common wisdom among luxury retailers that such tactical ... read more

Does Shopping Help You Feel Better After a Setback?

Feb. 5, 2016 — If you just flubbed a big work project, you might be feeling down on yourself. Maybe you'll head to the mall to indulge in a little retail therapy. Buying products is a common way to make ... read more

Can Performance Brands Cause a Placebo Effect?

Jan. 20, 2016 — A common marketing message from consumer brands is "you will perform better with us." Research has examined whether using performance brands such as Nike and 3M had any effect on ... read more

Streaming Services Are a Blessing and a Curse for the Music Industry

Jan. 18, 2016 — Paid music streaming services can increase revenues for the music industry and lead consumers to spend more money on music overall. Free streaming, in contrast, is less beneficial. These are the ... read more

Why Daring to Compare Online Prices Pays Off Offline

Jan. 5, 2016 — When setting in-store prices or offering price-matching guarantees, offline retailers should focus more on online retailer ratings than on offering the lowest prices, new research ... read more

Some Consumers Use ‘servant’ Brands to Gain Sense of Power, Study Finds

Jan. 5, 2016 — A recent study states that some consumers -- materialists who strongly link possessions to happiness and who tend to have poor personal relationships -- regard anthropomorphized popular products as ... read more

Preventing Food Fraud

Dec. 15, 2015 — An American research team has not only defined the term 'food fraud,' but they have also helped the United States and other countries establish the strategies to fight it. A new article ... read more

Hiding Tobacco Products at Convenience Stores Reduces Teens' Risk of Future Tobacco Use

Nov. 23, 2015 — A one-of-a-kind laboratory replica of a convenience store is the first to use a realistic setting to examine whether limiting displays of cigarettes and other tobacco products in retail outlets can ... read more

Overweight Men Just as Likely as Overweight Women to Face Discrimination

Nov. 16, 2015 — Men who are overweight are just as likely as overweight women to experience interpersonal discrimination when applying for a job or shopping at retail stores, according to new ... read more

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